Shipping policy

Shipping Policy\Payment Method

After placing your order, you will receive an email to confirm that your order details have reached us. Please note that this does not mean that we accept your order. We reserve the right not to accept your order due to payment, shipping or inventory limitations. If your order has not been cancelled, you will receive a shipping confirmation message once your order has been accepted. Pre-order products and custom products will be delivered as specified at the time of order. Responsibility passes to the customer after the product is delivered. worldexcerpts.com or its affiliates are responsible for any damage prior to delivery. Users can choose products according to their preferences and desires, Or choose to pay cash on delivery while placing the order. If you need to return, You can refer to our return agreement. After receiving the product, If you have any question, Please contact our online customer service as soon as possible, We will serve you 24 hours a day!

Shipping methods

  1. Shipping costs: Free shipping
  2. Delivery time
    After submitting the application successfully, We will arrange the products according to the time you place the order. Delivery period is approximately 3 business days; Delivery is not limited to the specified time period. Delivery service is also available on Saturdays, Sundays and national holidays.
  3. Access time
    About 7-15 working days after order completion.
  4. Signing instructions

    When you place an order, Please leave the correct address and phone number.
    When you receive the product, Please check it immediately including packaging, shopping list and quantity, Don’t sign before checking it out, If the outer packaging is damaged or torn, You have the right to refuse receipt.

If you are unable to receive the product yourself, Please assign others to receive and strictly follow the second condition. The courier is responsible for sending the product to the specified address only. For example, Anyone at the address can receive the product, It does not guarantee that it will be delivered to the designated person.

For risk reasons, Your order cannot be modified after it has been confirmed. Please leave the correct address and phone number when placing the order. We apologize for any inconvenience this may cause you.

from now on, Orders that cannot be delivered due to insufficient information will be held by the distributor for 5 days. The company will inform you via email, Please reply to the email or call customer service. If there is no response within 5 days, The company will return the product to the warehouse and refund the amount. We apologize for any inconvenience this may cause you.

Product return/refund

  1. If the product you ordered is damaged, You can request a full refund.

  2. Regarding the method and conditions of return and refund, Please refer to the records and ordering process on the sales page.

  3. The product you return must keep the original carton, instruction booklet and all included accessories intact, Plus any gift card, other gifts or offers included. If there is an invoice, It must be returned with the product and a credit note signed; Otherwise, The company has the ability to refuse to accept a return or refund request.
  4. You understand and agree that, When you request a product return or refund, or the company cannot accept all or part of your order, Or the contract is canceled or loses its effectiveness for any reason, The company processes on your behalf the documents required by relevant laws and regulations, Such as invoices or credit notes.